File a Grievance

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Grievance Details

Full Name *

Customer / Account ID *

Email *

Phone Number *

You Are A *

Please Specify *

Category *

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Date of Incident *

Subject *

What Happened? *

Priority

Supporting Document (optional, max 5MB)

I confirm the details above are accurate to the best of my knowledge, and I consent to Fintech International Pvt. Ltd contacting me to resolve this grievance. *

Roshani Chhetri

Acknowledged within 24 hours, resolved within 15 working days.

grievance@fintechinternational.com.np +977 9709080288

Resolution Timeline

Urgent2 business days
High5 business days
Normal10 business days
Low15 business days